Shipping policy

Zenage Shipping Policy

At Zenage, we’re committed to providing reliable shipping to ensure your order arrives safely. Please review our shipping policy for details on our process and timelines.

Order Processing Time

• Processing Time: Orders are processed within 1-3 business days after purchase. A confirmation email will be sent once your order is processed.
• Weekend and Holiday Orders: Orders placed on weekends or holidays will start processing on the next business day.

Shipping Rates and Delivery Estimates

• Standard Shipping:
  • Estimated delivery: 7-12 business days
  • Expedited shipping is currently unavailable.

Shipping Costs

Shipping costs are calculated at checkout based on your location. Zenage may offer free shipping promotions on orders over a certain amount; please check our website for details.

Order Tracking

Once your order ships, a tracking number will be emailed to you. Please allow 24-48 hours for tracking information to update.

Customs, Duties, and Taxes

For international orders, Zenage is not responsible for any customs and taxes applied to your shipment. Any fees imposed during or after shipping are the responsibility of the customer.

Lost or Delayed Packages

If your package is delayed or lost, please contact us at [customer support email]. We’ll assist you in working with the carrier to resolve any issues.

Contact Us

For questions or assistance, contact our support team at zenage.store@gmail.com. We’re here to make your experience with Zenage as smooth as possible!